Terms, conditions & privacy
By using this website, you agree to the Terms, Conditions, and Privacy Policy set out below. Please contact hello@wearepaintingstories.com if you have any questions about our products, orders, or data practices.
Last updated: November 2025
Purchasing products
All prices are listed in UK pounds sterling (£) and exclude delivery costs, which are added at checkout. Payments are processed securely at the time of order. Painting Stories reserves the right to cancel or refuse any order for any reason, including stock availability or pricing errors.
Product information
Products are available while stocks last. Every effort is made to represent colours, images, and information accurately, but variations may occur due to screen differences. Descriptions and prices are provided in good faith; however, we cannot guarantee all details are error-free.
All Painting Stories materials, including guides, courses, podcasts, images, and text, are protected by copyright. They are for personal use only and may not be copied, shared, or resold without permission. You may quote or reference material for study or review with clear credit to Painting Stories.
Copyright
Liability
We are not liable for any loss, damage, or delay arising from the use of this website or products purchased, except where required by law. Nothing in these Terms limits your statutory rights as a consumer.
Eligibility
By placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.
Privacy policy
Painting Stories respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
We collect only what is needed to fulfil your order and improve your experience:
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Contact details: name, email, billing and shipping address.
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Payment details: processed securely through Wix Payments; we never store card information.
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Usage data: pages visited, device type, and browsing behaviour (via cookies and analytics tools such as Google Analytics).
How We Use Your Data
We use your information to:
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Process and deliver orders.
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Communicate about purchases, queries, or newsletters (if you subscribe).
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Maintain website security and prevent fraud.
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Analyse site performance and improve our services.
Your data may be shared only with trusted third-party providers who help us operate the site - including Wix, EAS Project (for EU VAT reporting, if applicable), and Google Analytics. These providers process data securely and in compliance with data-protection laws.
Cookies
Cookies help us remember preferences and understand how visitors use the site. You can manage or disable cookies in your browser settings. Please note that some features may not function without them.
Your Rights
You may request access, correction, or deletion of your personal data at any time by emailing hello@wearepaintingstories.com.
If you are a UK or EEA resident, you also have the right to restrict or object to processing under data-protection law.
Data Retention and Security
Order information is retained for record-keeping unless you request deletion. All data is transmitted over encrypted connections and stored securely.
Changes
We may update these Terms and our Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be available on this page.
Contact
Painting Stories Ltd
Company No. XXXXXXXX
Registered in England and Wales
Registered Office: XXXX
Email: hello@wearepaintingstories.com